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FAQ

How long does my order take to arrive?

We process our orders in 24-48h. Once processed, our packages take 6 to 18 business days to arrive. Shipping make take longer depending on destination. With the ongoing pandemic worldwide, international shipping is experiencing significant delays. This is primarily due to reduced flights worldwide due to covid-19.

 

How much are the shipping fees?

Free shipping worldwide on all orders. No minimum purchase.

 

What currency is the price displayed in?

Our websites display the prices in USD. Please be sure to convert to your local currency first. You will be charged in USD.

 

What payment methods can I use?

We currently accept major credit cards (VISA, Mastercard, AMEX, etc).

 

Do I need to have an account to order?

No, you can also place an order as a guest.

 

How secure is my online order?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

 

What is your cancellation, returns and refunds policy?

Please click the Return Policy

 

How can I follow my order?

Click here to track your order here.

 

Didn't find your answer?

Our customer service will be happy to help you at: support@drigue.com

 

If the day of delivery, your Google Page Speed Score is below 90 on deskop and below 70 on mobile, we will refund 100% of your purchase within 48 hours over a simple request!